A: This means that the delegate has completed training through another agency. Due to the Data Protection Act, we are unable to verify any training certificates which have been booked and paid for by another agency.
A: Delegates will need to have set up an account with The Healthcare Certificate Register in order for them to share their certificate successfully. Delegates will have received an email when they completed their training, from; no-reply@healthcare-register.co.uk asking them to set up an account.